Oscar Mayer Turkey Bacon Recall FAQ

• A limited number of shipments of Oscar Mayer Turkey Bacon were affected. • No other Kraft Heinz or Oscar Mayer products are included in this recall. • Kraft Heinz is committed to upholding the highest safety and quality standards. We deeply regret this situation and apologize to any consumers we have disappointed. • Consumers who purchased these items should not consume the product and can return it to the store where it was purchased. • Consumers can contact Kraft Heinz from 9 a.m. to 6 p.m. Eastern Standard Time, Monday through Friday, at 1-800-280-7185 to see if a product is part of the recall and to receive reimbursement.

The voluntary recall comes after routine monitoring and subsequent product testing revealed the potential presence of Listeria monocytogenes in some products.

This product was sent to retailers and distributors in the U.S., Puerto Rico, and select export customers.

Consumers who purchased this product should not consume it. You can either return it to the store where you purchased it, or you can discard it.

Yes, Consumers can contact Kraft Heinz from 9 a.m. to 6 p.m. Eastern Standard Time, Monday through Friday, at 1-800-280-7185 to see if a product is part of the recall and to receive reimbursement.

Consumers who purchased this product should not consume it. Please refer to the USDA recall announcement(opens in a new window) for more health information.

For any health concern you have, you should reach out to your doctor. Please know that the safety and well-being of our consumers is our greatest concern. We make every effort to ensure that our products consistently meet high safety and quality standards.

Once a recall is announced, we typically receive consumer questions and complaints. All of these are monitored closely by our Quality team.

We discovered this issue as a result of the company’s routine monitoring and subsequent product testing.

Listeria can occur in both agricultural (e.g., soil, water and plants) and food processing environments (e.g., air, drains, floors, machinery). We identified this issue through our routine monitoring of the equipment and room where the products are made and subsequent product testing.

We are committed to upholding the highest safety and quality standards and continue to take additional steps that minimize and prevent similar incidents. We regularly make improvements to our food safety and quality procedures and will do so with this. For example, we have conducted intensified inspection and targeted cleaning of equipment and surfaces in addition to our routine quality programs and procedures.

Only the products listed in the table are affected. No other Kraft Heinz or Oscar Mayer products are impacted by this recall.

No, this problem has not affected raw bacon. Only the Turkey Bacon products listed below are affected. No other Oscar Mayer products are impacted by this recall.